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Orders Management

This guide outlines how to manage and process pharmacy order updates received through the platform. It explains how to review, accept, and reconcile these updates to ensure accurate and synchronized medication information.

Orders Management

Step-By-Step Guide:

1. Navigate to https://dashboard.curenta.com/med-sync-orders

2. Click on "Orders" then "Received"

3. These are all the updates coming from the pharmacy. You can accept them all, or one-by-one. To accept them all in one action. Click here to mark them all.

4. Then Click here "Accept All"

5. This column shows updates from the pharmacy. You'll see "New" for new orders, "On-Hold" for orders placed on hold by the prescriber & pharmacy, "Discontinue" for discontinued orders. Once you accept it, you'll see the most recent and updated Rxs, synced with the pharmacy and reconciled with the physician orders.

6. Done 🚀

Frequently Asked Questions

  1. What does the 'Updates from Pharmacy' column indicate?
    This column displays real-time updates from the pharmacy regarding your orders. You'll encounter statuses like 'New' for new orders, 'On-Hold' for orders temporarily paused by the pharmacy or prescriber, and 'Discontinue' for orders that have been stopped. The "On Hold" status can have two meanings: it may mean the order is placed on hold by the prescriber, or the pharmacy may have received a renewal order from the prescriber and is holding the new one until you finish using the previous one.
  2. What does 'On-Hold' mean, and why would an order be placed on hold?
    An 'On-Hold' status can mean either the prescriber has placed the order on hold or the pharmacy has received a renewal order and is waiting for you to finish the previous one before processing the new one.
  3. What happens after I accept an update from the pharmacy?
    After accepting the updates, you will see the most current and updated prescriptions, synced with the pharmacy's information and reconciled with the physician's orders, ensuring accuracy and consistency.